Upscale room, that was furnished nicely, comfortable bed with nice linens and a completely stocked kitchen, including a dishwasher. It was super nice drinking our morning coffee out of real coffee mugs instead of paper cups that are provided by most hotels! Downside: while taking a hot bath, I glanced over at the toilet and see a brown diarreaha streak that had dripped down the toilet from the seat to the floor base. The room maid hadn't washed the outside bowl...so it was still there. The maid didn't see it-but I did :( we reported it- but gross! Soooo close to a perfect room.

Excellent TownePlace Suites is located in Elk Grove, close to Sacramento. Stayed here two nights after Christmas weekend to visit family in the area. Property was well kept and managed with excellent service by all staff I interacted with, especially General Manager Lorena. Extra points for having four DC fast chargers in the rear parking area of the property (managed by EV Gateway). No issues changing my car throughout my stay, and not once were the charging stalls blocked by non charging vehicles. Will come back for another stay on my next trip to Sacramento area.

This place is a hidden gem. Lobby is so inviting and was nicely decorated for Christmas. We were able to check in early and even grab hot chocolate at the front door. Room was spacious, clean, and felt like a brand new studio apartment. Breakfast was free and included eggs, potatos, waffles, oatmeal, etc. Location is conveniently off the freeway and near multiple places (Dutch Bros, 18grams, In n Out). Highly highly recommend!

I travel for work all across the country and stay in many hotels, but TownePlace Suites Elk Grove stands above the rest. Every time I walk through the doors, I feel like I’m coming home. The staff here consistently goes above and beyond to ensure a comfortable, welcoming stay. A huge thank you to Lorena, Mercedes, and Anthony — your kindness, professionalism, and genuine care make all the difference. Whether it’s remembering small preferences or offering a warm smile after a long day, the entire team creates an experience that keeps me coming back. I can’t recommend this hotel enough. If you’re looking for a place that feels like family while you’re on the road, this is it!

Nice area, very great hotel room. We got a suite this weekend , and it was one of the best stays I've had being out of town. Unfortunately we didn't make it to the breakfast due to a late night casino trip but it smelled so good in the morning in the lobby ? I enjoyed how they had refreshments during all hours out there just in case ??

Rooms were clean and ready. Bed was comfy! Breakfast was nice with something for everyone. Parking was easy. Most of the staff are amazing. I once missed breakfast because of an appointment and when the lady at front desk heard she brought me muffins and fruit for the road! So thoughtful! I come here whenever I’m needing to spend a night in Elk Grove. Good location with lots nearby.

My wife and I, thank every person who gave us a perfect service at this beautiful hotel. The place is very clean and the room is wide and have a full kitchen with all needs, and AC is good. The receptionists are professional, humble and understandable. They gave us the best solutions when we asked. We thank Mr. Hashmat S for his professional work and he did a very good for us. The room cleaning team are doing excellent work. Something we enjoyed its the open breakfast it was very delicious, fresh and multi options thanks to the Chef. Thank you so much and God grace you.

I had an extremely unpleasant experience during my stay at Town Suite EK Grove 3 days back. The air conditioning in my room was completely non-functional, making the room unbearably hot and leading to a sleepless and uncomfortable night. Despite raising the issue with hotel staff, there was no meaningful support provided, no alternate arrangements offered, and no effort made to resolve or even acknowledge the problem properly. What’s even more disappointing is the complete lack of follow-up or remediation from management. For a hotel that claims to provide comfort and service, this experience fell far below basic expectations. I would not recommend staying here, especially if you're expecting basic amenities like a working AC or responsive customer support.

A beautiful hotel, very new. Super staff and a great conference room for meetings up to 6-8 people. Loved it!

Loved staying here. Everything was clean, free breakfast, smelled so nice once you walk in. Rooms were clean and spacious. Customer service even by the maintenance team just saying good morning and did you enjoy your stay. Easily checked in early in the day and late check out . Great location as well! Would recommend and come again!